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Solving Tomorrow’s Problems with Today’s Intelligence
Solutions
Smarter Email Routing for a More Responsive Stadt Zürich
KOMKI automatically reads and understands the content of incoming emails and forwards them to the right department, instantly and accurately.
Every day, the city of Zürich receives hundreds of emails from citizens asking questions, requesting services, or raising concerns. Sorting through these messages and forwarding them to the right department takes time—and that can slow down response times.
Powered by cutting-edge Large Language Models (LLMs)—like GPT-4, PaLM, and LaMBDA—KOMKI automatically reads and understands the content of incoming emails and forwards them to the right department, instantly and accurately.
Every day, the city of Zürich receives hundreds of emails from citizens asking questions, requesting services, or raising concerns. Sorting through these messages and forwarding them to the right department takes time—and that can slow down response times.
KOMKI is our new smart system designed to change that.
Powered by cutting-edge Large Language Models (LLMs)—like GPT-4, PaLM, and LaMBDA—KOMKI automatically reads and understands the content of incoming emails and forwards them to the right department, instantly and accurately.
KOMKI reads each email, detects key words, phrases, and intent, and sends it directly to the correct department—just like a digital assistant.
No more manual sorting. City staff can focus on solving problems, not managing inboxes.
With faster email routing, citizens get quicker, more relevant responses from the city.
The many Benefits of KOMKI
City staff spend less time on routine tasks and more time on meaningful work.
LLMs analyze each email without bias, leading to fewer misrouted messages.
When emails reach the right team quickly, answers come faster—and satisfaction goes up.
Automation reduces the need for manual labor, helping the city save money.
KOMKI reads each email, detects key words, phrases, and intent, and sends it directly to the correct department—just like a digital assistant.
No more manual sorting. City staff can focus on solving problems, not managing inboxes.
With faster email routing, citizens get quicker, more relevant responses from the city.
The many Benefits of KOMKI
City staff spend less time on routine tasks and more time on meaningful work.
LLMs analyze each email without bias, leading to fewer misrouted messages.
When emails reach the right team quickly, answers come faster—and satisfaction goes up.
Automation reduces the need for manual labor, helping the city save money.
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Let’s talk — whether you’re exploring modular AI, need a more compliant solution, or want to add human-in-the-loop to your workflow.
